Free roadside
assistance

rolling out to healthcare workers
and first responders.

If your vehicle breaks down, we’ll be there.

AAA is now offering free* roadside assistance to those heroes on the frontlines of helping fight the COVID-19 pandemic, whether they’re a AAA Member or not. 

All first responders and healthcare workers—including those that may not be AAA Members—can call 1-800-AAA-HELP (1-800-222-4357) if and when they need roadside service. Please identify yourself as such, and answer the brief health pre-screener questions, so that our service can roll out to help.

AAA Roadside Assistance operates as an essential service during shelter-in-place orders, and is available 24/7.

AAA roadside assistance—always ready.

We remain committed to helping our Members—and now first responders and key healthcare personnel—with roadside service that is second to none. Our trained technicians are on the road 24/7, performing needed services like towing, flat tire repairs, delivery of emergency fuel, mobile battery checks, re-entry due to lockouts, and even minor mechanical adjustments.

We’ve implemented the following new temporary service protocols for our roadside assistance program—implemented for your safety and the safety of our technicians—which further allow us to meet social distancing and health guidelines, as counseled by the CDC and WHO.

  • We have temporarily suspended giving drivers and their passengers a ride in the cab of the tow truck, should their vehicle need to be towed.
  • Road service technicians will need to limit physical contact during service calls, remaining contact-free.
  • Should your vehicle need to be towed and you’re unable to secure a ride on your own, our dispatch team will work with you to secure transportation.
  • Prescreening health questions will need to be asked and answered so we can confirm and coordinate your service call.

We thank you for your understanding related to these new protocols.

Delivering peace of mind, when it's needed most.

You can count on AAA to be there for you. To find out more about our services, please visit the main pages of our website, or call us toll-free at 1-800-922-8228.

*This offer applies to Classic level services only. All requests go through health screening protocols related to COVID-19. Valid work ID as first responder or healthcare worker required at time of service. We may not be able to provide service under certain conditions. Offered program is good April - May 2020.