AAA Roadside Assistance

Need assistance right now?

You’re covered 24/7, in anyone’s car—whether you’re the driver or a passenger.

You can trust our trained technicians to perform a variety of services to get you on your way. Enjoy the freedom of AAA Roadside Assistance. There when you need us mostTM.

Have questions about your AAA roadside assistance benefits? Call 800-922-8228.


Towing

You’ll get towed to the nearest gas station, AAA Approved Auto Repair shop or your preferred mechanic. Miles of free towing available to you vary per AAA Membership plan.

Flat Tire

You won’t be left flat when you call AAA Roadside Assistance. Depending on the damage to your tire, we’ll either install your usable spare, re-inflate your tire, or tow your vehicle.

Mobile Battery Service

If your car won’t start, we’ll attempt to jump-start your battery. If your battery is failing, we can test it and replace it with a new one on the spot. Battery replacement not available in all areas.

Emergency Fuel Delivery

If you run out of fuel, we’ll bring you enough to get you to the nearest gas station. If you need diesel fuel, please request it when you call. Diesel may not be available in all locations.

Mechanical First Aid

Our drivers are trained to identify and address some of the most common mechanical problems. We'll make minor adjustments not requiring parts or supplies in an effort to get your vehicle running.

Locksmith Service

Locked your keys inside your car? We'll send Roadside Service to help you gain entry. If the attempt fails, the Towing Service policy will apply. Reimbursement amounts for parts and labor vary per your AAA Membership plan.


How does AAA Roadside Assistance work?

If your vehicle breaks down or you run out of gas, you can call AAA Roadside Assistance for help 24 hour hours a day, seven days a week in any car—whether you're the passenger or the driver, and anywhere in the U.S. or Canada. To get roadside service, you’ll need your AAA Membership card and a photo ID.

As a AAA Member, your benefits include up to the four services below:

  • Towing to the nearest gas station, AAA Approved Auto Repair shop, or your preferred mechanic. Miles of towing vary, based on your AAA Membership plan. AAA Classic Membership provides 5 miles of towing per breakdown incident. Members will be responsible for the payment of additional costs and expenses of tows that are in excess of 5 miles. AAA Plus Membership provides up to 100 miles of towing per breakdown incident. AAA Premier Membership provides up to 200 miles of towing for one service call (per household) and provides up to 100 miles of towing for three additional service calls.
  • Flat tire service if your tire needs to be inflated or changed.
  • Emergency fuel delivery to get you to the nearest gas station.*
  • Car battery service, if you need a jump-start or on-the-spot battery replacement.**
  • Mechanical first aid to get your vehicle running (minor repairs not including parts or supplies).
  • Locksmith service when you lock your keys in your car.

In some cases, additional charges may apply. There may be a charge for labor-intensive battery installations, for example, or tows that exceed the membership’s allotted mileage, and (for AAA Classic Members) for fuel.

AAA Members can request Emergency Roadside Assistance three ways:

*Certain restrictions apply. Valid Membership card required.

**Certain restrictions apply. Valid Membership card required. AAA batteries may not be available for all vehicle makes and models. Mobile battery replacement is not available in all areas. Member pays for battery. Some battery installations may require additional fees. For full Membership terms & conditions, view AAA Terms & Conditions. For AAA battery warranties, view limited warranty.

Is AAA Roadside Assistance available 24/7?

AAA is available around the clock. Call 1-800-AAA-HELP (800-222-4357), and we’ll send someone to assist you. To learn more about AAA Roadside Assistance, visit us online at AAA.com/ERS.

How long does AAA’s Roadside Assistance take?

Response time varies, but AAA’s Roadside Assistance team strives to provide prompt, efficient service whenever possible. Request road service from the AAA Mobile App, and you can track the location of your technician.

There may be times when AAA services aren’t available, like during extreme weather conditions or when a local AAA tow truck operator isn’t available. In these situations, you may request reimbursement from AAA for expenses. To do so, submit a reimbursement form by email or send it to:

AAA Automotive Services
PO Box 24502
Oakland, CA 94623

How many times a year can you use AAA?

AAA Membership provides each Member up to an aggregate of four (4) total Emergency Road Services per Membership year. Service includes vehicle towing, mechanical help, tire changes, fuel delivery, lockout/locksmith service, and mobile battery service.

To find out how many service calls you’ve used during your current Membership year, please call AAA Member Services at 800-922-8228 Monday through Friday, 7:00 a.m. to 9:00 p.m., and Saturday and Sunday, 7:00 a.m. to 7:00 p.m. Pacific Time.

Can I use AAA without my Membership card?

You may be asked to provide your AAA card to take advantage of AAA Member benefits. Use the AAA Mobile app for quick, easy access to your Membership card. You can use the app to call for roadside assistance, including towing services and battery replacement; locate AAA Approved Auto Repair facilities and the closest AAA branch; and even find the cheapest gas station near you.

To get set up in the AAA Mobile app:

  1. Download the AAA Mobile app to your phone.
  2. Open the app and enter your zip code.
  3. When the next screen appears, enter your email address and the password that you use for AAA.com. (If you do not have an online account on AAA.com, please click “Create Account” to create one.)
  4. Once you are logged in, a small Membership card icon will appear in the upper right corner of the app. Click on that icon to access your digital membership card.

Can I call AAA without a Membership?

If your car breaks down or runs out of gas and you don’t have a AAA Membership, you can still call 800-AAA-HELP (800-222-4357) to sign up for a AAA Membership and service right away. While it usually takes 48 hours for Membership benefits to kick in, you can pay an additional $75 to waive the waiting period for immediate roadside service.

Should I tip AAA drivers?

Tipping roadside assistance drivers isn’t necessary.

Can I use AAA Roadside Assistance in a different state?

Yes, you can call AAA for Roadside Assistance anywhere in the United States or Canada.

Does AAA Roadside Assistance work in Canada?

Yes, as a AAA Member, you’re covered anywhere in Canada.

Does AAA Roadside Assistance work in Mexico?

AAA does not offer roadside service in Mexico at this time. Before driving in Mexico, however, you may want to purchase Mexico Driver’s Insurance.

Does AAA work in other countries?

Visit the website of the AAA-affiliated organization in the country you’re planning to visit for information about coverage and benefits.

Can I use AAA immediately?

AAA Emergency Roadside Service benefits are available 48 hours after you first purchase your Membership. If you run out of gas or your car breaks down before then, however, you can pay a $75 fee to waive the waiting period and get help right away. Free immediate towing is limited to five miles; after the first five miles, a per-mile fee (that varies by location) will apply.

Can I use my AAA Membership for a family member or friend?

AAA benefits are available only to the Member whose name is on the Membership card. If your family member’s or friend’s car breaks down while you’re in the vehicle, however, feel free to contact AAA. As a Member, you can request Roadside Assistance for any vehicle that you’re in, whether you’re the driver or a passenger.

With AAA’s Associate Member program, you get peace of mind when your family is on the road without you—and they get all the perks that come with AAA Membership. You can add family members to your Membership at any time.

Also, you can consider purchasing a AAA Gift Membership for your friends (or family members who live outside of your home) so they can take advantage of all the same AAA benefits as you.

Can I use my mom or dad’s AAA card?

Only the person named on the card can use their Membership. However, if you live in the same household or are away at school they can add you as a family member on their AAA account with all the benefits at a discounted rate—as little as $34 per year, depending on which plan your parent has and the state you live in. As a family member on their account, you’ll be entitled to roadside assistance as well as other benefits, such as discounts on travel and entertainment.

As a parent, you can add a loved one to your membership by doing the following:

  1. Sign in to your account using your AAA login (email address) and password.
  2. Click the “Add Someone to Your Membership” link from the Account Actions column.
  3. Enter your child’s name, email address, Membership type (child or adult), and date of birth. Then click “Add This Member.”
  4. Check the information and confirm that it’s correct, then click “Continue to Payment.”
  5. Submit your payment information to add your family member to your account.

Can someone else use my AAA towing?

Only AAA Members are entitled to towing service. If you’re a passenger in a friend or family member’s car and the vehicle needs a tow however, you’re entitled to tow service for that incident.

Can I request AAA Roadside Assistance if I’m in a rental car?

Yes. As a AAA Member, you can request roadside service for any vehicle that you’re in, whether you’re the driver or the passenger.

How much do you pay for roadside assistance per mile beyond the maximum?

It depends on your AAA Membership. AAA Classic Members get 5 miles of towing for your vehicle or bicycle, while AAA Plus Members receive 100 miles of towing and AAA Premier Members receive all the benefits of Plus Members plus one 200 mile tow per household per year.

After that, charges incur at the then-current rates of the Service Provider for that area, and must be paid to the Service Provider at the time of service. Although these charges vary by location, the following ranges generally apply:

  • Alaska: $5 to $10 per mile
  • Arizona: $5 to $6 per mile
  • California: $10 to $15 per mile
  • Montana: $5 to $10 per mile
  • Nevada: $5 to $10 per mile
  • Utah: $5 to $10 per mile
  • Wyoming: $5 to $10 per mile

Does AAA cover RVs and motorcycles?

AAA offers several plans that will keep your RV and/or motorcycle covered when you're on the road. These Membership plans vary by state.

Arizona

  • AAA Plus RV: Covers both RVs and motorcycles at the AAA Plus level of 100 miles of tow.
  • AAA Plus Motorcycle: Covers motorcycles only at the AAA Plus level of 100 miles of tow.

Utah

  • Plus RV: Covers both RVs and motorcycles at the AAA Plus level of 100 miles of tow.
  • Premier: Covers both RVs and motorcycles at the AAA Premier level of 200 miles of tow for one tow, and 100 miles of tow for remaining tows.

Northern California, Nevada, Alaska, Wyoming, and Montana

  • Premier: Covers both RVs and motorcycles at the AAA Premier level of 200 miles of tow for one tow, and 100 miles of tow for remaining tows

*Certain restrictions apply to these services. Review your Membership terms for full details. Review reimbursement instructions to request a reimbursement.