Contact Us

Get help with your AAA Membership, travel reservations, or insurance account.

Need road service right now? Call 800-AAA-HELP (800-222-4357)

AAA is here to help you. If you need assistance with your Membership or if you're looking for advice, answers, or tips on using one of our products, contact us by phone or email, or search our frequently asked questions.

Member Services

Service Center Hours

Mon.-Fri. 8am-10pm MST
Sat. & Sun. 8am-8pm MST

Call 800-922-8228

AAA.com Online Support

Mon.-Fri. 9:30am-6pm MST

Call 888-929-2911

Membership Payments Address

Member Operations
PO Box 24502
Oakland, CA 94623-2450

Travel Services

Reservations and Travel Insurance

Mon.-Fri. 8am-8pm
Sat. 9am-6pm

Sun. Closed

Call 866-446-4522

Get help with an online air, car, or hotel reservation

Call 844-236-6556

Insurance Services

AAA Insurance Sales

Mon.-Fri. 7am-9pm

Sat. & Sun 8am-6pm

Call 866-298-1232

AAA Insurance Customer Service

Mon.-Sat.: 6am-7pm

Call 800-207-3618

AAA Insurance Claims

Available 24/7

Call 800-207-3618

MetLife, Progressive, and Other Policy Holders

Mon.-Fri. 8am – 5pm

Call 866-779-1500

AAA Commercial Insurance

Mon.-Fri. 7am-9pm

Sat. & Sun. 8am-6pm

Call 866-454-1005

AAA Life Insurance

Mon.-Fri. 7am-9pm

Sat. & Sun. 8am-6pm

Call 888-770-5043

Mexico Auto Insurance

Mon.-Fri. 8am-5pm

Call 866-314-8442

AAA Media and Public Relations

Call 602-650-2726

Financial Services

Pay Your AAA Visa® Bill

Call 888-339-6262

Identity Theft Monitoring by ProtectMyID®

Call 877-440-6943

Smart Home Services

Support Hours

Mon - Fri: 5am - 7pm (PST)
Saturday: 7am - 4pm (PST)
Sunday: CLOSED

Call 800-669-7779

Sales

Mon - Fri: 8am - 7pm (PST)
Saturday: 8am - 4pm (PST)
Sunday: 8am - 4pm (PST)

Call 844-595-3386

Virtual Pro Support

Mon - Fri: 7:30am - 6pm (PST)
Saturday: 8am - 6pm (PST)

Call 877-998-1457