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Member Service Center
Mon – Fri: 8:00am – 10:00pm MST
Sat & Sun: 8:00am – 8:00pm MST
AAA.com Online Support
Mon – Fri: 9:30am – 6:00pm MST
Membership Payments Address
Member Operations
PO Box 24502
Oakland CA 94623-2450
Travel Services
Cruise and Tour Reservations
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Travel Insurance
866-446-4522
Mon – Fri: 7am – 8pm
Sat: 8am – 6pm
Sun: 9am – 6pm
Get help with an online air, car, or hotel reservation
Auto & Home Insurance
New Policy Quotes & Sales
M-F: 7am-9pm
Sat: 8am-6pm
Sun: 8am-6pm
Claims
24 hours a Day
Changes to Existing Policies
M-F: 7am-9pm
Sat: 8am-6pm
Sun: 8am-6pm
Automated Billing Information only
24 hours a Day
Motorcycle Insurance
Customer Service and Claims
24 Hours a Day
Life Insurance & Annuities
New Policy Quotes & Sales
M-F 8am-7pm
Claims
M-F 5am-8pm
Sat 6am-1pm
AAA Insurance Sales
M-F: 7am-9pm
Sat: 8am-6pm
Sun: 8am-6pm
AAA Insurance Customer Service
Mon – Sat: 6am – 7pm
AAA Insurance Claims
Available 24/7
MetLife, Progressive, and Other Policy Holders
Mon – Fri: 8am – 5pm
AAA Commercial Insurance
M-F: 7am-9pm
Sat: 8am-6pm
Sun: 8am-6pm
AAA Life Insurance
M-F: 7am-9pm
Sat: 8am-6pm
Sun: 8am-6pm
Mexico Auto Insurance
Mon – Fri: 8am – 5pm
AAA Insurance Sales
Mexico Auto Insurance
M-F: 7am-9pm
Sat: 8am-6pm
Sun: 8am-6pm